Amy Neale with son Cooper
By Daniel and Amy Neale
Daniel, of Columbia, shared his story using our online submission form. Click here to share your story.
Our son Cooper was born at Boone Family Birthplace at 37 weeks on April 22, 2014 by emergency C-section and was in the ICN until the following Saturday, April 26.
First off, we would like to tell you how much we enjoyed the staff and what a great job they did. Dr. Merrihew showed a great level of care and went above and beyond to keep us posted throughout the first night and following days. She was great at explaining our son’s level of care and steps involved. She showed great dedication to the care of the patients, families and the ICN.
Two of your staff members stood out above the rest: Emily Kvitle was great with our son and very knowledgeable as well as able to answer any question we had clear and thoroughly. She showed a great compassion for the children and was on top of their care. Molly Jaecques really left a lasting impression with us – she was absolutely amazing. My wife had a placental abruption while Molly was her nurse. When Molly discovered this, she was perfectly calm and handled the situation with total confidence. Her actions and level head kept my wife calm during what could have been a very upsetting situation. She showed amazing skills and knowledge while keeping a smile and pleasant atmosphere. We cannot say enough great things about Molly.
These two are great assets to the family birthplace, and while their skill set may be replaceable, their amazing attitudes and compassion for the care they give is not. Please recognize and pass along our greatest and most sincere gratitude to these two outstanding individuals.