Boone Hospital Center seeks to create and maintain a caring, healing environment for patients while attempting to honor patient preferences regarding visitors. Visiting hours are 8 am to 8 pm. Adjustments may be made based on the patient's clinical condition; the safety, security, and privacy rights of other patients; and applicable operational concerns of Boone Hospital.
Being a Good Visitor
Knowing how to be a good visitor in the hospital can make your relative
or friend cope more easily with the difficulty of a hospital stay. These
tips can help you be a better visitor:
- If possible, try to schedule your visit with the patient. This
gives the patient an opportunity to look and feel their best.
- Some patients are too ill to have visitors or may not feel up to
it, but they may not tell you. Be sensitive to the patient's needs.
It may be better to send a card.
- If you are ill, do not visit. Do not take sick or unruly children
to visit a recovering patient.
- Knock and ask permission to enter the room. This will enable the
patient to be prepared for someone to come in.
- Just coming to visit a patient in the hospital is important. If
you feel you must offer something more, ask what the patient might
need, such as something to read, a garment, photo, a toiletry item
or a favorite item from home.
- It may be best to check on any restrictions the patient may have
in receiving gifts before sending or bringing something. For example,
patients with respiratory problems may not be able to receive flowers
or plants and some patients may have dietary restrictions.
- When visiting, focus on the patient's thoughts, feelings and concerns,
not your problems or those of others in the hospital.
- Don't compare the patient to others with similar problems, even
if your purpose it to relate a hopeful prognosis.
- Do not criticize the treatment the patient is receiving. It is important
the patient believe that everything possible is being done. A positive
attitude is important for recovery.
- Do not sit on the bed unless invited. If you usually kiss or touch
the patient, do so as you normally would. This kind of behavior makes
the patient feel comfortable.
- Do not sit on the clean, empty bed in the room as this soils the
- If you are tired or pre-occupied with other thoughts, you may not
be a positive influence on the patient. Postpone your visit until
a time when your full attention can be devoted to the patient.
- If a doctor or nurse comes into the room while you're visiting,
excuse yourself and step out of the room. This will allow the patient
to ask questions that are personal.
Hospital visiting hours are designed to allow the patient a liberal
amount of time for visitors. However, a visit of 10 to 20 minutes is
often enough for both the patient and visitor, particularly when the
patient is very ill or tired. An hour should be the limit per visit.
Boone Hospital Center has a strong interest in protecting all our
patients, visitors and staff from infections and communicable diseases.
For this reason, the staff follow precautions, called Universal Precautions,
to prevent the spread of organisms (germs) from all patients, not just
patients who have infections or communicable diseases. These precautions
may include hand washing and special clothing such as gloves, gowns,
Under certain circumstances, it will be necessary for you to wear special
clothing and wash your hands during your visit with a patient. A Universal
Precautions Plus sign on the patient's door will give you instructions
on what you need to do. This may mean wearing a mask, gown and/or gloves.
If you are not sure what you need to do, please ask a nurse at the nurses'
station to help clarify these instructions and assist you.
Many patients have weakened immune systems that make them very susceptible
to a variety of illnesses. People who are ill with a cold, fever, diarrhea,
flu or a communicable disease should not visit a patient. In addition,
children who have been exposed to or have chicken pox, measles, mumps,
pinkeye or rubella should not come to the hospital to visit a patient.
Sending Mail or Cards
Mail may be sent to BHC patients addressed as follows:
[Patient's full name]
c/o Boone Hospital Center
1600 E. Broadway
Columbia MO 65201
Be sure to use the patient's first name. Do not use "Mrs. John
Smith." Instead, use "Mary Smith" to ensure proper delivery
to your recipient.
Additionally, if you use the patient's home address as the return address
on the mailing envelope, it will make forwarding mail onto them at home
easy in the event that they have been discharged from the hospital early.
You may also send an electronic card to patients at Boone Hospital.
Patients may place outgoing calls 24 hours a day. To avoid interrupting
their rest, incoming calls to patient rooms will be accepted between
7 a.m. and 11 p.m. only. Each patient has a phone number, which can
be dialed directly by family and friends.
Location and Parking
Boone Hospital Center is easy to locate. Ample parking is available
in the large lot south of the hospital. Recreational vehicles (RVs)
are permitted to park on the lot for seven days and must be registered
with the security services department. To register your RV, dial 573.815.3385. Please be sure to lock your vehicle before leaving it.
Boone's cafeteria offers a variety of food and is available to visitors
and guests. A 24-hour vending service is located inside the dining room
and features snacks and beverages for your convenience.
If you are from outside of the Columbia area, you may wish to take
advantage of several housing opportunities. Overnight or longer-term
housing is sometimes available from Stephens College, Columbia College
or the University of Missouri Housing office. You may also want to check
the Columbia Tribune for rental options. A motel/hotel information sheet
is available in the hospital lobby or phone 573.815.6491. The Columbia
Chamber of Commerce web site also provides a list of local hotel and motel accommodations.
The Boone Hospital gift shop is located across from the information
desk in the hospital lobby and carries a large variety of gifts and
other items, including cards, candy, flowers, postage stamps and personal
items. Staffed by volunteers, the gift shop offers a 10 percent discount
on purchases greater than $5 when Value Card holders present their card.
You may also send gifts to patients from home using our online gift shop.
Gift Shop Hours
Monday - Friday 9 a.m. - 8 p.m.
Sat & Sunday 12:30 - 4:30 p.m.
Boone Hospital Center continues to strive to better the quality of
life for our patients, visitors and staff. To be consistent with that
aim, the hospital has implemented a no-smoking policy to provide a safe
and toxin-free environment. Smoking is not permitted in the hospital
or in buildings owned by the hospital.